Customer Success
Thomax Streamlines Expenses with Global Acceptance and Archa + SAP Concur
By switching to Archa’s credit-based cards, this logistics software leader solved transaction reliability issues and automated expense reporting.
The Challenge
Thomax, a provider of high-velocity logistics and warehouse management software, faced operational friction with its previous corporate card program. The company relied on a debit-based solution that frequently struggled with merchant acceptance, creating roadblocks for staff trying to complete essential purchases.
Beyond the reliability issues, the finance team was burdened by a lack of integration. Without a direct link between their cards and their expense management software, the team had to rely on manual workflows to capture receipts and reconcile spend, leading to administrative bottlenecks and delayed visibility.
The Solution
To ensure their team had a dependable spending tool, Thomax moved to Archa’s corporate credit card platform integrated with SAP Concur Expense. This switch provided the universal acceptance of a credit-based BIN range, ensuring staff could pay for software, travel, and services without the risk of declines.
Critically, the solution offered a seamless connection to the company’s existing finance stack. Thomax leveraged Archa’s integration capabilities to connect card data directly with SAP Concur, automating the flow of transaction data.
"The integration couldn’t be more simple… it really was a click of a few buttons and it worked.
The acceptance by the team was great – no one had any issues at all. It was very very straightforward."
The Results
The transition to Archa has modernized Thomax’s expense operations. The reliability of the new credit cards eliminated the transaction failures that previously disrupted staff, while the automated data flow has significantly reduced the manual workload for the finance team.
Transactions now sync instantly to SAP Concur, ensuring a clean, accurate, and real-time reconciliation process. Additionally, the company is now capturing value on every dollar spent through Archa’s rewards program.
"We’re really happy with the system. It integrates well and there’s never been a time where the transactions weren’t there – it just works."
